The tour was very good. I have only 1 complain. During the lunch time we were told to leave the bus and go anywhere outside because we did not include lunch in the tour. And we had to stand outside in hot sunny day for more than an hour. Mo..st of the places were they stop by for lunch had no other restaurant nearby other than the restaurant they had arranged for other people. So my only request please at least stop by in an area were at least there are some other restaurant or they allow others to stay in the bus. At least some kind of arrangement for them. That was the only complaint . Rest was good. ThanksRead full review
By: Georgina Gregorio Ducay | Sat Jul 27, 2019 at 12.15 PM
The tour attractions were great! But there was not enough time to really explore. With 45 mins. In 1 area of attractions and half of it you have to fall in line in the washroom there is really not enough time to even to look around. It wil..l be better if the tourist can have a taste of what place is famous for with regards to their dishes instead of a 5 days straight of chinese buffet. I noticed that as the tour ends even the chinese tourists opted out from the chinese buffet. People explore and want to see places and experience something new. Same with trying different foodies from different regions of the world. As with the hotel accommodations. It's not that bad but it could be better than upgrading to a more expensive hotel. The tour guide did her best and handled situations excellently.Read full review
By: Rosana dela Rosa | Sat Jul 27, 2019 at 01.49 AM
I’ve been a customer of this agency for how many years now cause I trust them. Everything are well organize. From purchasing tickets and the tour itself.
I am satisfied with my trip, but there is room for improving to get 5 stars:
1- the cup holder in the bus need to be cleaned.
2- the driver was in the bad mood. While loading the luggage in the cabin, he told me to bring my luggage on to t..he bus but I disagree and he threw my luggage on top of others instead of put it down. I found that was an act of disrespect the customer.
3- the driver and tour guide had few time disagreement. They need to get along moreRead full review
I would suggest that the Tour guide has to be fluent in English since the tour doesn’t only cater to Chinese.
Also during lunch time, do it near a place where there are lots of restaurant options, not just near Timmis or Mcdo. The tour gu..ide is obviously do a lunch reservations on Chinese resto where they can earn tips and doest care about the area if it has other restaurants.
Also please give the guests the time to eat or buy breakfast before heading to scheduled tour.Read full review